Terms of Use

1. Who we are and what these terms cover

These terms are a contract between you and A.Y.P. PRAXES LTD, Floor 4, Flat 401, 39 Dimofontos, Nicosia 1075, Cyprus (“A.Y.P. Praxes”, “we”, “us”). They cover our website at ayp-praxes.com and the mobile applications we publish on the Apple App Store and Google Play (the “apps”) — together, the “services”.

Your use of an app is also governed by our End User License Agreement (“EULA”); where the EULA and these terms differ for an app, the EULA prevails. An app may come with terms of its own, which then apply to that app as well. How we handle personal data is explained in our Privacy Policy.

By using the services you accept these terms. If you do not accept them, please do not use the services.

2. Age and authority

You must be at least 16, or the higher minimum age that applies in your country for using online services without a parent’s consent, unless an app’s store listing says otherwise. If you accept these terms on behalf of an organisation, you confirm that you are allowed to bind it.

3. How the services change

We keep improving the services and may add, change or retire features. We try to keep them available, but we cannot promise uninterrupted access: maintenance, updates and events outside our control can interrupt them. If a change materially reduces a feature you have paid for, we will tell you in advance where reasonably possible, and you can cancel as described in section 5.

4. Accounts

Some apps offer an account. Give accurate details, keep your sign-in credentials private and tell us promptly if you notice misuse. You are responsible for activity on your account unless it results from our failure to take reasonable care. You can delete your account inside the app where that option exists, or by writing to us.

5. Paid features

• Store billing. Purchases in our apps are made through the App Store or Google Play and billed by Apple or Google under their own terms. We never receive your payment card details.
• Prices. The price, billing period and any trial are shown before you confirm a purchase. Prices can differ by country and may include taxes.
• Automatic renewal. A subscription renews automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the period ends. The renewal is charged to your store account within the 24 hours before the current period ends.
• Trials and introductory prices. When a free trial or introductory offer ends, the subscription continues at the regular price unless you cancel at least 24 hours before the offer ends. Where applicable, any unused part of a free trial is forfeited when you buy a subscription.
• Cancelling. Manage or cancel a subscription at any time in your App Store or Google Play account settings. Deleting an app does not cancel its subscription. A cancellation takes effect at the end of the current period.
• Refunds. Apple and Google decide refund requests under their own policies; we cannot refund store purchases ourselves, but we are glad to help you with a request.
• Price changes. You will be told about price changes in advance, as Apple, Google and applicable law require.
• Consumer rights. If you are a consumer in the European Union, you may have a 14-day right to withdraw from certain purchases; for App Store and Google Play purchases it is exercised through Apple’s and Google’s procedures. Nothing in these terms limits rights you have under mandatory consumer law.

6. Fair use

When using the services, you must not:

• break the law or infringe anyone’s rights;
• copy, modify, decompile, reverse engineer or create derivative works of the services, except as the law allows;
• bypass any security, licensing or payment mechanism;
• scrape, overload or otherwise interfere with the services, our servers or networks;
• upload malware, or unlawful, harmful or abusive content;
• impersonate anyone or misstate your connection with anyone;
• resell or commercially exploit the services without our written consent.

7. Intellectual property

The services — their software, design, text, graphics, names and logos — belong to A.Y.P. Praxes or our licensors and are protected by intellectual property law. Subject to these terms and the EULA, we give you a personal, non-exclusive, non-transferable and revocable licence to use the services for your own non-commercial purposes. We reserve all rights not expressly granted. If you send us ideas or feedback, we may use them to improve the services without any obligation to you.

8. Content you add

Where an app lets you create or upload content, that content stays yours. You allow us to store, process and display it only as far as needed to provide the app to you, and you confirm that you have the rights needed to use it there.

9. Other companies’ services

The services may link to, or include features run by, other companies — for example Sign in with Apple or Google, or the app stores’ payment sheets. Their own terms and privacy policies apply to those features, and we are not responsible for them.

10. Warranties

We provide the services with reasonable skill and care. Beyond that, and beyond the guarantees the law gives you, the services are provided “as is” and “as available”, without any promise that they will be uninterrupted, error-free or fit for a particular purpose. This does not affect your statutory rights as a consumer.

11. Liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.

Apart from that, we are not responsible for losses that were not reasonably foreseeable, for business losses (such as lost profits, revenue, contracts or business data), or for events beyond our reasonable control. Within the same exceptions, our total liability to you in connection with the services is limited to the greater of the amount you paid for the relevant app or subscription in the twelve months before the claim and EUR 100.

12. Ending use

You can stop using the services at any time. We may suspend or end your access for serious or repeated breaches of these terms, where the law requires it, or to protect the services or other users — with notice and reasons where that is reasonable. Sections 7, 10, 11 and 14 continue to apply after your access ends.

13. Changes to these terms

We may update these terms when the services or the law change. The current version is always on this page with its effective date. For material changes we will give notice in advance, inside the app or by email where we have your address. If you keep using the services after the change takes effect, the updated terms apply; if you do not agree with them, you can stop using the services.

14. Law and disputes

These terms are governed by the laws of the Republic of Cyprus, and the courts of the Republic of Cyprus have jurisdiction over disputes arising from them. If you are a consumer living in the European Union, you keep the protection of the mandatory laws of your country and may also bring proceedings in its courts. Please contact us first — most problems are solved quickly by email.

15. Contact